RESUME

12+ years turning complex problems into intuitive digital experiences.

Senior UX/Product Designer with experience across healthcare, SaaS, consumer, government, telecommunications, and education. I lead work from discovery and research through interaction design, prototyping, design systems, and delivery—partnering closely with product and engineering to create thoughtful, practical solutions.

Experience

Troomi Wireless

Senior Product/UI/UX Designer · 2025–Present

Led UX and product design across mobile, administrative, and web experiences, partnering with product and engineering from discovery through delivery. Conducted customer research, designed and prototyped new experiences, evolved Troomi’s design system, and helped establish more consistent UX practices across the product.

State of Iowa

UI/UX Prototyper · 2024

Translated complex workflows and requirements into high-fidelity prototypes and interaction models, helping cross-functional teams explore solutions and refine product direction before development.

ICON, plc

UX Engineer · 2021–2023

Led UX strategy and product design across healthcare products, including a patient-data analytics platform for clinical researchers. Translated complex data and workflows into approachable experiences while collaborating with product owners, engineers, business analysts, and global stakeholders.

Investment Company Institute

Senior Web Designer · 2016–2021

Led an enterprise website redesign spanning usability, information architecture, content structure, and visual experience. Collaborated across development, content, vendors, and business stakeholders to translate complex requirements into scalable digital solutions.

The C3 Group/Defense Acquisition University

Graphic & Web Designer · 2014–2016

Designed digital and print experiences for Defense Acquisition University publications, including mobile app editions and the digital presence for an academic research journal and magazine. Conducted user testing to gather feedback on a new site while also contributing front-end development and multimedia work.

Cvent

UI Designer · 2013–2014

Designed and implemented product features in an Agile environment, collaborating directly with engineers to balance user experience, visual design, and technical feasibility.

Teaching and Mentorship Roles

BYU–Idaho

Adjunct Instructor · 2018–2023

Taught the UX design lifecycle—from research and journey mapping through information architecture, interaction design, prototyping, critique, and iteration—while mentoring students as they applied UX principles to real-world design challenges.

Boston University Center for Digital Imaging Arts

Adjunct Instructor · 2013–2015

Taught Photoshop, HTML/CSS, UX design, responsive design, and design/coding best practices while providing critique and portfolio feedback.

Expertise

Product DesignUX StrategyUser ResearchProduct DiscoveryInteraction DesignInformation ArchitecturePrototypingUsability TestingData VisualizationDesign SystemsAccessibilityCross-Functional Leadership

Education

MS, User-Centered Design
Brandeis University

BA, Business Management (Marketing)
Southern Virginia University

Certificate, Graphic & Web Design
Center for Digital Imaging Arts at Boston University

Career at a Glance